Privacy Policy

Effective Date: March 26, 2026

Last Updated: March 26, 2026

Mount Remo Veterinary Services ("we," "our," or "us") is committed to protecting your privacy and safeguarding any personal information provided through our website, mountremovets.com. This Privacy Policy outlines how we collect, use, and protect your information in compliance with applicable Canadian privacy laws.

1. Information We Collect We collect the following personal information through our contact form:

• Name

• Email address

• Phone number

• Message content (which may include pet-related information if voluntarily shared)

We also use a website analytics tool to monitor session activity. Analytics data is anonymized and does not track, record, or store any personally identifiable information (PII), including form fields.

2. How We Use Your Information Information submitted via the contact form is used to:

• Respond to inquiries and requests

• Monitor and improve the performance and usability of our website

We do not currently use personal information for marketing or promotional purposes.

3. Data Storage & Security Form submissions are securely stored using Framer's cloud infrastructure. While no system is perfectly secure, we take reasonable steps to protect your data from unauthorized access, disclosure, or misuse.

4. Cookies & Analytics Our analytics tool may use cookies or similar technologies to collect anonymized data about how users interact with our site. This data cannot be used to identify individuals and is used only for internal improvement purposes. You may disable cookies through your browser settings.

5. Accessing or Deleting Your Information If you would like to access, correct, or request deletion of any personally submitted data (e.g. contact form entries), please contact us at: contact@mountremovet.com

Please note that anonymized analytics data cannot be traced to individual users and is therefore not subject to deletion requests.